ComGas carries out Electrical Installation Condition Reports for homeowners and landlords across Farnham and the surrounding area, classifying every observation clearly and explaining what it actually means before any remedial work is discussed. Landlord reports are prepared to meet the five-year duty for privately rented homes.
A report that tells you what's actually happening in the wiring — not a pass/fail sticker.
An EICR is a periodic inspection and test of the fixed electrical installation in a property — the wiring, the consumer unit, the earthing and bonding arrangements, and the circuits themselves. It's carried out against BS 7671, the current wiring regulations, and every finding is recorded with a specific observation code so it's clear exactly what was found and how seriously it needs treating.
It doesn't test portable appliances, extension leads or anything plugged in rather than wired in, and it doesn't mean nothing will ever go wrong afterwards — it's a documented assessment of the installation's condition at the time of the inspection. We explain what each classification on your report actually means, so you're deciding on genuine information rather than a single overall verdict.
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How an EICR works
Classification, landlord duty, scope and what happens next.
Every EICR follows the same structure: inspect and test against BS 7671, classify each observation consistently, and explain what it means for you before quoting any remedial work.
Understanding C1, C2, C3 and FI
Every observation on an EICR is given a specific classification, and the classification — not a general impression of the property — determines how urgently something needs attention.
Landlords of rented residential homes have a specific legal duty around electrical safety that owner-occupiers don't, and it's tied to a fixed inspection cycle rather than being discretionary.
Electrical installations in privately rented homes must be inspected and tested at least every five years
A copy of the report must be given to existing tenants, and to new tenants before they move in
Any C1 or C2 observation must be remedied within the timescale set out on the report, and confirmation provided
The same report and duty applies whether the property is let directly or through an agent
Being clear about the boundary of an EICR matters, because a report that passes doesn't mean everything electrical in the home has been checked.
Covers the fixed wiring, consumer unit, earthing and bonding, and the condition of accessories such as sockets and switches
Does not cover portable appliances — kettles, washing machines, lamps — which fall under separate portable appliance testing if required
A satisfactory report reflects the installation's condition on the day of inspection, it doesn't promise the installation will remain fault-free afterwards
Some existing installations are compliant with the edition of the regulations in force when they were installed without needing to be brought up to the current edition
A report with observations isn't a demand to rebuild the installation — it's a prioritised list, and we work through it in the order the classifications set.
C1 observations are addressed as a priority, followed by C2, with C3 items discussed and left to your decision
Remedial work is scoped and quoted separately from the inspection itself, item by item
Once remedial work is complete, the relevant circuits are retested and the report updated or a completion certificate issued for that work
FI items are investigated properly rather than left unresolved on the report
An EICR classification is not a pass/fail verdict on the whole house.
It's tempting to read an EICR as a single result — satisfactory or unsatisfactory — but the substance of the report is in the individual classifications, not the headline. A property with a single C3 recommendation and nothing else is in a genuinely different position from one with several C2 observations, even though both might carry the same overall 'unsatisfactory' outcome if any C1 or C2 is present at all. Treating every unsatisfactory report as equally serious leads to either unnecessary alarm or, just as often, delaying attention to something that does need addressing.
This is why we go through each classification individually rather than just handing over the headline result. A C1 needs acting on straight away because there's a danger present now. A C2 is potentially dangerous and needs remedying urgently, but it isn't the same as an active hazard. A C3 is worth doing at a sensible point but isn't a safety failure. Knowing which is which is what lets you make a sensible decision about what to prioritise and what can be planned in.
Reviews from real ComGas customers, shown as submitted through Google.
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Nick
3 September 2026
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Matt from ComGas Services UK Ltd was very professional, polite, friendly and quick installing a new shower in my bath (and at a better height for me) and a much easier press-in plug for my sink! He left the place spotless. This is the kind of service and installation people dream about - a 5 star service (see photos).
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Laura Peters
17 August 2026
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I have used Comgas twice and both times have been very happy with the service. Very friendly and honest. The most recent time, the job turned out to be a lot bigger than they initially thought but it was no issue and Paul stayed the extra time to make sure the job was done properly! He was really tidy, took a lot of care with the work that was done and took the time to explain what he was doing and why. Pleased to have found a reliable heating company!
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James Ross
8 August 2026
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I had an issue with my boiler and Matt came out to have a look the same day and managed to fix it. Great, professional service. Highly recommend.
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Ian Chevalier
11 June 2026
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First time we've used this company and it won't be the last. Very professional and efficient in everything they do and Matt was excellent in his knowledge and efficiency when dealing with our gas and plumbing problems.
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Karen Flackett
20 May 2026
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Excellent service. Matt came & fitted 2 taps & waste pipes he was polite & friendly & carried out the work efficiently & in a timely manner.
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Paul Norris
30 April 2026
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Fantastic experience from the chaps at ComGas! Special thanks to Matt who removed an old boiler and replaced with a new energy efficient to satisfy the demands of a five bed house with a few bathrooms/baths and showers. The ComGas admin team and Lee were fantastic too on the booking and administration side of things!
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Julie Galvin
21 April 2026
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Here at St Joseph's we have worked with Comgas for a number of years. They have completed big projects and undertake regular maintenance for our school. They price fairly, and their work is completed to a very high standard. All the engineers carry a DBS which makes life so much easier when trying to book an engineer visit.
On the rare occasion that we have an emergency I can trust that Lee will get one of his engineers to respond quickly and efficiently.
Nothing is too much trouble and no job is too small.
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Chesca Haley
16 April 2026
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Lee and the team are amazing! So helpful, so knowledgeable and really look after their customers. Highly recommend.
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Sarah Rogers
6 April 2026
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Absolutely amazing service, always a thorough job and very knowledgable. Really nice guys too. Lee has sorted numerous issues at work and around our house. We have recommended to friends and family who are also very happy
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Alison Molan
25 March 2026
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Lovely engineers, Matt and Jack, were a pleasure to have in the house. Thorough, knowledgeable, tidy and polite. Would highly recommend.
EICR questions
Frequently asked questions.
If you need an EICR for a rented property, or you're not sure what a report you've already received actually means, get in touch and we'll talk it through.
C1 means a danger is present now and needs immediate action. C2 means something is potentially dangerous and needs urgent remedial work. C3 is an improvement recommendation, not a safety failure. FI means further investigation is needed to establish whether a danger actually exists.
Do landlords legally need an EICR?
Yes. Landlords of privately rented homes must have the electrical installation inspected and tested at least every five years, provide a copy to tenants, and remedy any C1 or C2 findings within the timescale the report specifies.
How often does an EICR need renewing?
For rented properties, at least every five years, or sooner if the previous report specifies an earlier date. For owner-occupied homes there's no fixed legal interval, though a similar five-yearly cycle is a reasonable benchmark.
Does an EICR check my appliances?
No. An EICR covers the fixed wiring and installation — the consumer unit, circuits, sockets and switches — not portable appliances like kettles or washing machines, which are covered separately by portable appliance testing if you need it.
What happens if my report comes back with C1 or C2 observations?
We scope and quote the remedial work required for each observation separately, prioritising anything classified C1. Once the work is complete, the affected circuits are retested and the documentation updated.
Is an EICR the same as a rewire?
No. An EICR is an inspection and test of the existing installation. Whether any remedial work follows — anything from a single accessory replacement to a full rewire — depends entirely on what the inspection finds.
Can I get an EICR for my own home even though I'm not a landlord?
Yes. There's no legal requirement for owner-occupiers, but a periodic condition report is a reasonable way to check the installation, particularly in an older property or ahead of buying or selling.
