Heating and boiler failures
Commercial boilers, plant rooms, pressurisation units and controls that have failed or locked out.
- Boiler and plant room faults
- Loss of heating
Emergency Call Outs
Emergency Call Outs
Heating down, no hot water, a leak or an electrical fault in a commercial building? Call 01252 214120 and we’ll assess the problem and tell you honestly what attendance is possible.
- Gas, heating, plumbing and electrical faults
- Attendance subject to engineer availability
- Priority response by agreement
Urgent support
When a fault can’t wait.
Some faults stop a building working: heating or hot water failing in a school or care home, a leak in an occupied office, a gas fault in a commercial kitchen or an electrical failure. ComGas can assess urgent enquiries, with attendance subject to engineer availability and site requirements.
We do not publish standard response times. When you call, we’ll ask what has failed, who is affected and how the site can be accessed safely, then tell you plainly what we can do.
If there is an immediate danger, deal with it first. If you smell gas, turn off the supply if it is safe to do so and call the National Gas Emergency Service on 0800 111 999 before contacting us.
ComGas Services UK Ltd
Gas Safe · OFTEC · REFCOM F-Gas · CHAS · Constructionline
Faults we attend
Urgent faults across building services.
Attendance depends on engineer availability, the nature of the fault and safe access to the site.
Hot water and plumbing
Loss of hot water, leaks, and failed pumps and booster sets in commercial buildings.
- Hot water systems
- Leaks and pump failures
Gas faults
Commercial gas faults once the supply has been made safe, including testing and recommissioning.
- Fault finding
- Testing and recommissioning
Electrical faults
Loss of power, tripping circuits and failed emergency lighting in commercial premises.
- Fault finding
- Emergency lighting repairs
Temporary heating
Temporary boiler and heating solutions where repair or replacement will take longer than the building can manage without heat.
- Temporary boiler hire
- Temporary heating
Homeowners
Residential boiler and heating faults are booked as repair visits through our residential team.
- Boiler and heating repairs
- Plumbing repairs
Real customer feedback
What customers say about ComGas.
Genuine reviews from ComGas customers, submitted through Google.
Urgent fault questions
Frequently asked questions.
For an urgent fault, calling is quicker than the form. Have the site details ready if you can.
Call 01252 214120How quickly can you attend?
We do not publish standard response times. Attendance depends on engineer availability, the nature of the fault and safe access to the site. Call 01252 214120 and we’ll tell you what is possible.
Can a maintenance contract include priority response?
Yes. Callout and priority-response options can be discussed when a maintenance contract is scoped, and any response arrangements are confirmed as part of the agreed service level.
What should I do if I smell gas?
If you smell gas, turn off the supply if it is safe to do so and call the National Gas Emergency Service on 0800 111 999 before contacting us.
What information should I have ready when I call?
The site address and a contact on site, what has failed and when, who is affected, any error codes or alarms, and where the plant is and how it can be reached safely. Photos help and can be attached to the enquiry form.
What if the heating can’t be restored quickly?
Where repair or replacement will take time, we can discuss temporary boiler or heating solutions, subject to site requirements.
Start a conversation
Report an urgent fault.
For an urgent fault, call 01252 214120 first. You can also send details and photos here and we’ll come back to you.
Enquiry
Report an Urgent Fault