An annual service checks that your boiler is burning gas safely and efficiently, and catches wear before it causes a breakdown. Carried out by Gas Safe registered engineers with a full combustion analysis and written record, for homeowners and landlords across Farnham, Guildford, Godalming, Farnborough, Fleet and Camberley.
A running boiler still needs a proper annual check.
A boiler that is running does not necessarily mean that it is running safely or efficiently. Seals degrade, burners collect debris, heat exchangers pick up deposits, and safety devices can drift out of correct operation gradually, with no obvious symptom until something fails outright.
An annual service catches that drift early, while it is still a minor adjustment rather than a replacement part or a shutdown. It also provides the documented maintenance history that homeowners, landlords and warranty providers may need.
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What a proper service includes
Checks and measurements, not a visual glance and a sticker.
A genuine service is a set of checks and measurements. We inspect the boiler, test safe operation and record the readings taken so that any findings can be properly understood.
Combustion, Gas and Safety Checks
The service starts with measured checks that show whether the boiler is burning gas correctly and operating within the manufacturer's specification.
Combustion analysis (flue gas analysis)
Gas rate checked against the manufacturer's specification
Working pressure checked and adjusted if outside tolerance
Flue integrity and terminal position checked
Safety devices tested, including flame supervision and overheat protection
Every service includes a written record of the checks and readings taken, including the combustion analysis result. Keep it as a maintenance history and as evidence for a warranty claim where needed.
A service plan puts the annual service on a fixed schedule so it is not missed between house moves, tenancy changes or a busy year. It is a scheduling convenience, not a different scope of work.
Annual reminder and booking pattern
Suitable for a single home or managed portfolio
Full service checks on every visit
A service can be carried out alongside a landlord gas safety check where relevant
Combustion analysis makes the safety check measurable.
The flue gas analyser measures the gases in the exhaust — principally oxygen, carbon dioxide and carbon monoxide — to confirm the boiler is burning gas completely and safely. A result outside the manufacturer's tolerance can point to a burner, gas valve or ventilation problem requiring investigation.
A boiler service and a landlord gas safety check (CP12) are not the same. A CP12 is a statutory annual safety check of every gas appliance in a rented property; a service is manufacturer-recommended maintenance focused on the boiler's performance and warranty conditions. Both can be completed on the same visit where relevant.
Recorded flue gas readings, rather than an assumption that the boiler has passed
Reviews from real ComGas customers, shown as submitted through Google.
Posted on Google
Nick
3 September 2026
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Matt from ComGas Services UK Ltd was very professional, polite, friendly and quick installing a new shower in my bath (and at a better height for me) and a much easier press-in plug for my sink! He left the place spotless. This is the kind of service and installation people dream about - a 5 star service (see photos).
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Laura Peters
17 August 2026
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I have used Comgas twice and both times have been very happy with the service. Very friendly and honest. The most recent time, the job turned out to be a lot bigger than they initially thought but it was no issue and Paul stayed the extra time to make sure the job was done properly! He was really tidy, took a lot of care with the work that was done and took the time to explain what he was doing and why. Pleased to have found a reliable heating company!
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James Ross
8 August 2026
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I had an issue with my boiler and Matt came out to have a look the same day and managed to fix it. Great, professional service. Highly recommend.
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Ian Chevalier
11 June 2026
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First time we've used this company and it won't be the last. Very professional and efficient in everything they do and Matt was excellent in his knowledge and efficiency when dealing with our gas and plumbing problems.
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Karen Flackett
20 May 2026
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Excellent service. Matt came & fitted 2 taps & waste pipes he was polite & friendly & carried out the work efficiently & in a timely manner.
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Paul Norris
30 April 2026
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Fantastic experience from the chaps at ComGas! Special thanks to Matt who removed an old boiler and replaced with a new energy efficient to satisfy the demands of a five bed house with a few bathrooms/baths and showers. The ComGas admin team and Lee were fantastic too on the booking and administration side of things!
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Julie Galvin
21 April 2026
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Here at St Joseph's we have worked with Comgas for a number of years. They have completed big projects and undertake regular maintenance for our school. They price fairly, and their work is completed to a very high standard. All the engineers carry a DBS which makes life so much easier when trying to book an engineer visit.
On the rare occasion that we have an emergency I can trust that Lee will get one of his engineers to respond quickly and efficiently.
Nothing is too much trouble and no job is too small.
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Chesca Haley
16 April 2026
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Lee and the team are amazing! So helpful, so knowledgeable and really look after their customers. Highly recommend.
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Sarah Rogers
6 April 2026
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Absolutely amazing service, always a thorough job and very knowledgable. Really nice guys too. Lee has sorted numerous issues at work and around our house. We have recommended to friends and family who are also very happy
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Alison Molan
25 March 2026
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Lovely engineers, Matt and Jack, were a pleasure to have in the house. Thorough, knowledgeable, tidy and polite. Would highly recommend.
Boiler servicing questions
Frequently asked questions.
If your boiler already has a fault, such as a lockout code, no heat or low pressure, it should be booked as a diagnostic repair visit rather than waiting for a scheduled service.
Once a year, in line with manufacturer requirements for most warranties. Servicing annually, even on an older boiler with no warranty condition attached, is the most reliable way to catch wear before it causes a breakdown.
Is a boiler service the same as a landlord gas safety check?
No. A service is manufacturer-recommended maintenance on the boiler itself. A landlord gas safety check (CP12) is a statutory check of every gas appliance in a rented home. Both can be carried out on the same visit where relevant.
What happens if I miss a year's service?
Undetected wear can continue longer than it should, and a missed service can affect a manufacturer warranty claim if a fault later occurs. It is still worth booking the next service; it should simply be treated as due.
Will a service fix a fault my boiler already has?
Not necessarily. A service is a planned check and clean, not a diagnostic repair visit. If the boiler has a fault, such as a lockout code, no heat or low pressure, it should be booked as a repair call rather than waiting for a scheduled service.
Do you provide written proof of the service?
Yes. Every service includes a written record of the checks and readings taken, including the combustion analysis result, which should be kept for warranty purposes and as a maintenance history for the property.
Can I put my service on a fixed annual schedule?
Yes. A service plan schedules and reminds you of the annual visit rather than leaving it to be booked ad hoc. The scope of the visit itself is unchanged.
How long does a typical service take?
A standard domestic boiler service usually takes under an hour, though this can vary if the engineer identifies something that needs a closer look or a repair quote.