ComGas carries out Electrical Installation Condition Reports for homeowners and landlords across Farnham and the surrounding area, classifying every observation clearly and explaining what it actually means before any remedial work is discussed. Landlord reports are prepared to meet the five-year duty for privately rented homes.
A report that tells you what's actually happening in the wiring — not a pass/fail sticker.
An EICR is a periodic inspection and test of the fixed electrical installation in a property — the wiring, the consumer unit, the earthing and bonding arrangements, and the circuits themselves. It's carried out against BS 7671, the current wiring regulations, and every finding is recorded with a specific observation code so it's clear exactly what was found and how seriously it needs treating.
It doesn't test portable appliances, extension leads or anything plugged in rather than wired in, and it doesn't mean nothing will ever go wrong afterwards — it's a documented assessment of the installation's condition at the time of the inspection. We explain what each classification on your report actually means, so you're deciding on genuine information rather than a single overall verdict.
ComGas Services UK Ltd Gas Safe · OFTEC · REFCOM F-Gas · CHAS · Constructionline
How an EICR works
Classification, landlord duty, scope and what happens next.
Every EICR follows the same structure: inspect and test against BS 7671, classify each observation consistently, and explain what it means for you before quoting any remedial work.
Understanding C1, C2, C3 and FI
Every observation on an EICR is given a specific classification, and the classification — not a general impression of the property — determines how urgently something needs attention.
Landlords of rented residential homes have a specific legal duty around electrical safety that owner-occupiers don't, and it's tied to a fixed inspection cycle rather than being discretionary.
Electrical installations in privately rented homes must be inspected and tested at least every five years
A copy of the report must be given to existing tenants, and to new tenants before they move in
Any C1 or C2 observation must be remedied within the timescale set out on the report, and confirmation provided
The same report and duty applies whether the property is let directly or through an agent
Being clear about the boundary of an EICR matters, because a report that passes doesn't mean everything electrical in the home has been checked.
Covers the fixed wiring, consumer unit, earthing and bonding, and the condition of accessories such as sockets and switches
Does not cover portable appliances — kettles, washing machines, lamps — which fall under separate portable appliance testing if required
A satisfactory report reflects the installation's condition on the day of inspection, it doesn't promise the installation will remain fault-free afterwards
Some existing installations are compliant with the edition of the regulations in force when they were installed without needing to be brought up to the current edition
A report with observations isn't a demand to rebuild the installation — it's a prioritised list, and we work through it in the order the classifications set.
C1 observations are addressed as a priority, followed by C2, with C3 items discussed and left to your decision
Remedial work is scoped and quoted separately from the inspection itself, item by item
Once remedial work is complete, the relevant circuits are retested and the report updated or a completion certificate issued for that work
FI items are investigated properly rather than left unresolved on the report
An EICR classification is not a pass/fail verdict on the whole house.
It's tempting to read an EICR as a single result — satisfactory or unsatisfactory — but the substance of the report is in the individual classifications, not the headline. A property with a single C3 recommendation and nothing else is in a genuinely different position from one with several C2 observations, even though both might carry the same overall 'unsatisfactory' outcome if any C1 or C2 is present at all. Treating every unsatisfactory report as equally serious leads to either unnecessary alarm or, just as often, delaying attention to something that does need addressing.
This is why we go through each classification individually rather than just handing over the headline result. A C1 needs acting on straight away because there's a danger present now. A C2 is potentially dangerous and needs remedying urgently, but it isn't the same as an active hazard. A C3 is worth doing at a sensible point but isn't a safety failure. Knowing which is which is what lets you make a sensible decision about what to prioritise and what can be planned in.
Reviews from real ComGas customers, shown as submitted through Google.
Posted on Google
Ricky Matthews
5 October 2026
Trustindex verifies that the original source of the review is Google.
I'm the site Manager at St Paul's primary school and we have used ComGas for a whole refit of our water pipes. They was brilliant excellent friendly team never left a mess and the pipe work is so neat and tidy very professional work. We Also had an issue with our school Kitchen gas interlock system I called on Thursday morning they was there checking it over and parts ordered and fixed by Monday morning definitely recommend this company for any of your works especially in schools.
Posted on Google
steve brown
5 October 2026
Trustindex verifies that the original source of the review is Google.
Comgas fit our central heating system six years ago and made a fantastic job of it .They have serviced it regularly every year ever since .
Matt has done the last two services for us and he is very thorough, he rectified a couple of small issues with the rads and is always pleasant and informative. He advices us of what he’s done and what he thinks will be required on our next years service.
We are happy to continue with their services and have found all the guys to be reliable and trustworthy.
Posted on Google
Julia Walker
30 September 2026
Trustindex verifies that the original source of the review is Google.
Paul Pharo turned up on an emergency,within minutes he gave us so much reassurance to a burst hot water pipe isolated went and got new parts and had the penthouse back up with hot water with minimal damage..
can’t thank him enough and the company Comgas
Posted on Google
Ian Chevalier
30 September 2026
Trustindex verifies that the original source of the review is Google.
First time we've used this company and it won't be the last. Very professional and efficient in everything they do and Matt was excellent in his knowledge and efficiency when dealing with our gas and plumbing problems.
Posted on Google
Kerryann Wood
25 September 2026
Trustindex verifies that the original source of the review is Google.
Really happy with the service! Matt came out to carry out our boiler service and was friendly, professional and did a great job. The office team were also lovely and really helpful when arranging everything. Would definitely recommend and use them again. Thank you!
Posted on Google
Rob Haynes
14 September 2026
Trustindex verifies that the original source of the review is Google.
Great service and the work completed in good time and professional company
Posted on Google
Ian Melville
11 September 2026
Trustindex verifies that the original source of the review is Google.
Boiler service today engineer Matt on site, again great job very thorough clean and polite would recommend Comgas very professional outfit lovely staff. 👍🛠
Posted on Google
Bazmac
8 September 2026
Trustindex verifies that the original source of the review is Google.
We use Comgas for our gas and water and Matt does a monthly check on the systems.
Always a pleasure do deal with.
Chloe in their office is really helpful with all enquiries
Barry
Nower House
Posted on Google
Lynn Brooks
8 September 2026
Trustindex verifies that the original source of the review is Google.
Highly recommend. I think the engineers name was Matt, came to service my boiler, friendly and got on with the job quickly and efficiently.
Rated 5.0 out of 5 from 75 Google reviews.
"Really happy with the service! Matt came out to carry out our boiler service and was friendly, professional and did a great job."
Kerryann, Google review, September 2026
"First time we've used this company and it won't be the last. Very professional and efficient in everything they do…"
Ian, Google review, June 2026
"…ended up coming to my place of work and sorting an old heating system that hadn't worked for years in a car showroom & workshop. Great team of guys"
If you need an EICR for a rented property, or you're not sure what a report you've already received actually means, get in touch and we'll talk it through.
C1 means a danger is present now and needs immediate action. C2 means something is potentially dangerous and needs urgent remedial work. C3 is an improvement recommendation, not a safety failure. FI means further investigation is needed to establish whether a danger actually exists.
Do landlords legally need an EICR?
Yes. Landlords of privately rented homes must have the electrical installation inspected and tested at least every five years, provide a copy to tenants, and remedy any C1 or C2 findings within the timescale the report specifies.
How often does an EICR need renewing?
For rented properties, at least every five years, or sooner if the previous report specifies an earlier date. For owner-occupied homes there's no fixed legal interval, though a similar five-yearly cycle is a reasonable benchmark.
Does an EICR check my appliances?
No. An EICR covers the fixed wiring and installation — the consumer unit, circuits, sockets and switches — not portable appliances like kettles or washing machines, which are covered separately by portable appliance testing if you need it.
What happens if my report comes back with C1 or C2 observations?
We scope and quote the remedial work required for each observation separately, prioritising anything classified C1. Once the work is complete, the affected circuits are retested and the documentation updated.
Is an EICR the same as a rewire?
No. An EICR is an inspection and test of the existing installation. Whether any remedial work follows — anything from a single accessory replacement to a full rewire — depends entirely on what the inspection finds.
Can I get an EICR for my own home even though I'm not a landlord?
Yes. There's no legal requirement for owner-occupiers, but a periodic condition report is a reasonable way to check the installation, particularly in an older property or ahead of buying or selling.
We use essential cookies to run this website. With your permission, we’ll also use Google Analytics and page-speed measurement to improve it, and show a Google map on our Contact page. You can change your choice at any time in ‘Cookie settings’. Cookie policy
