Close-up of a Vaillant ecoTEC plus boiler installed by ComGas, its display reading 75 degrees and 2.1 bar, with a ComGas service record sticker on the casing

Residential service plan

ComGas Heating Care Boiler Service Plan

£11.95 per month inc. VAT

Your next annual boiler service, a Heating System Health Check and one included office-hours repair visit during the plan year, in one simple monthly payment. Parts and additional repair labour are charged separately.

New customers start with a £109 annual boiler service.

Apply for Heating Care Call 01252 214120

Annual boiler service
Heating System Health Check
One included repair visit
12-month plan
Parts charged separately

New to Heating Care?

Annual Boiler Service

£109 inc. VAT

Includes your Heating System Health Check

Book Your Boiler Service

Start here before joining Heating Care.

A service plan, not breakdown insurance

The servicing you would book anyway, plus one engineer visit if something goes wrong.

Heating Care covers one domestic gas boiler. Each 12-month plan period includes its annual service, our Heating System Health Check on the accessible parts of the wider heating system, a written service record, and a reminder so the date is not missed.

It also includes one repair visit during normal office hours, with up to an hour of engineer time to diagnose the fault and put it right where that is reasonably possible within the hour. Replacement parts, materials and any labour beyond that hour are charged separately, and we explain the cost before going ahead wherever it is practical to do so.

It suits a household that would rather not chase the service date, wants a known first step when the heating stops, and prefers a fixed monthly amount to a single annual bill. It is not insurance, it does not carry unlimited call-outs, and it does not include out-of-hours attendance.

ComGas Services UK Ltd
Gas Safe registered engineers, working from Farnham, Surrey.

Residential boiler and heating care

Need a repair, ongoing care, or just your annual service?

Three straightforward options for domestic gas boilers and heating systems. Every price includes VAT, and parts are charged separately on all three.

Boiler & Heating Repair Visit£99inc. VAT
ComGas Heating Care£11.95per month inc. VAT
Annual Boiler Service£109inc. VAT

Boiler & Heating Repair Visit

£99inc. VAT

For when something has already gone wrong and you want an engineer to look at it.

Up to one hour of engineer attendance
Diagnosis of a domestic boiler or heating-system fault
Repair within the included hour where that is reasonably possible
A plain explanation of what has gone wrong
Advice on any further work the system needs

Parts, materials and any labour beyond the first hour are charged separately. We explain further chargeable work before going ahead wherever it is practical to do so.

Book a Repair Visit

Recommended

ComGas Heating Care

£11.95per month inc. VAT

12 monthly payments£143.40

Annual servicing and extra heating support in one simple monthly plan.

Annual service for one domestic gas boiler
Heating System Health Check
Boiler and heating controls check
Gas safety and combustion checks appropriate to the appliance and service procedure
Annual service reminder, so the date is not missed
Written boiler service record
One included repair visit in each 12-month plan period
That repair visit during normal ComGas office hours
Up to one hour of engineer attendance and diagnosis within the included visit
Repair within that hour where reasonably possible and no additional parts are needed

Parts and additional repair labour are charged separately. Out-of-hours attendance is not included. This is a service and maintenance plan, not breakdown insurance.

Apply for Heating Care

Annual Boiler Service

£109inc. VAT

One-off annual servicing for a single domestic gas boiler.

Annual service of one domestic gas boiler
Boiler safety checks
Combustion checks where appropriate to the appliance
Boiler condition inspection
Boiler and control operation check
Heating System Health Check
Written service record

Servicing only. If we find a fault, we explain it and quote for the repair separately.

Book Your £109 Boiler Service

What each option covers
What you get	Boiler & Heating Repair Visit	ComGas Heating Care	Annual Boiler Service
Attendance for a heating fault	Included	Included	Not included
Annual boiler service	Not included	Included	Included
Heating System Health Check	Not included	Included	Included
Written service record	Not included	Included	Included
One included repair visit each year	Not included	Included	Not included
Annual service reminder	Not included	Included	Not included
Replacement parts	Not included	Not included	Not included
Additional repair labour	Charged separately	Charged separately	Charged separately
Out-of-hours or 24/7 attendance	Not included	Not included	Not included
How you pay	Once, per visit	Monthly	Once a year

All prices shown include VAT and apply to one domestic gas boiler. Replacement parts and materials are charged separately in every case.

ComGas Heating Care

Exactly what you get, and what you do not

Annual servicing and extra heating support in one simple monthly plan.

What is included

Annual service for one domestic gas boiler
Heating System Health Check
Boiler and heating controls check
Gas safety and combustion checks appropriate to the appliance and service procedure
Annual service reminder, so the date is not missed
Written boiler service record
One included repair visit in each 12-month plan period
That repair visit during normal ComGas office hours
Up to one hour of engineer attendance and diagnosis within the included visit
Repair within that hour where reasonably possible and no additional parts are needed

What is not included

Replacement parts, components and materials
Labour beyond the included repair attendance
More than one included repair visit in a plan period
Unlimited call-outs
24/7 attendance and emergency out-of-hours cover
Guaranteed same-day response or a guaranteed repair
Replacement boilers and system upgrades
Powerflushing
Landlord Gas Safety Certificates unless bought separately
Servicing of additional boilers or unrelated appliances

Key information

Price: £11.95 per month inc. VAT
Payments: 12 monthly payments
Total over the term: £143.40

Parts and additional repair labour are charged separately. Out-of-hours attendance is not included. This is a service and maintenance plan, not breakdown insurance.

Wall-hung Vaillant gas boiler installed on a plain wall in a home — Manufacturer guarantees need an annual service

How Heating Care works

Apply, we confirm the boiler is eligible, then the plan runs for twelve months.

Applying does not start a plan and nothing is charged at that point. We confirm eligibility with you first, and we tell you plainly if the boiler is not suitable.

Heating Care is not a route to a cheap repair for a fault that already exists. Anything we find at the first visit is quoted separately, and the included repair visit applies to a new fault arising after eligibility is confirmed.

You send your details and tell us about the boiler
We confirm eligibility and the plan arrangements with you
We book the boiler service and the Heating System Health Check
Any existing fault is reported and quoted separately
One included office-hours repair visit is available for a new fault
We remind you when the next annual service is due

Apply for Heating Care

Manufacturer accreditation

A Vaillant Advance installer

ComGas installs, commissions and services Vaillant boilers to Vaillant's own requirements, and registers every new Vaillant boiler we fit so the guarantee starts correctly. On eligible models that means a 10-year Vaillant guarantee as standard.

10-year Vaillant guarantee as standard on eligible Vaillant boilers
Registered with Vaillant within 30 days of installation
Benchmark logbook completed at commissioning
Annual service by a Gas Safe registered engineer keeps it valid

The guarantee term depends on the appliance, the system protection Vaillant requires and Vaillant's own guarantee conditions, which include an annual service by a Gas Safe registered engineer. We confirm the guarantee that applies to your installation in writing with your quotation.

Vaillant and the Vaillant logo are trade marks of Vaillant Group, shown here to identify the appliances ComGas installs and services.

The Heating System Health Check

A practical look at the rest of the system while the engineer is already there.

The health check is a visual and operational assessment of the accessible parts of your heating system, carried out during the boiler service. It is not a full inspection of every component, and nothing is stripped down or hydraulically tested. Its value is that problems are usually visible long before they stop the heating.

System pressure
Condition of visible pipework and any obvious leaks
Heating and radiator operation
Boiler controls, thermostats and accessible zone controls
Abnormal noise and general system condition

Ask About Heating Care

Eligibility is confirmed at or after the first service and health check. Heating Care covers one domestic gas boiler at one address; additional boilers and unrelated appliances are not included. A landlord Gas Safety Certificate is a separate product and is not part of the plan.

Two Vaillant ecoTEC plus boilers mounted side by side in a domestic plant cupboard, with black-insulated primary pipework running below them

Residential & Development

Twin Vaillant Boiler & Heating System Upgrade — Farnham

Two Vaillant ecoTEC Plus boilers installed, commissioned and left with a ComGas service record ready for the first annual service.

View project

Customer feedback

What homeowners say about our servicing and repair work.

Genuine reviews from ComGas customers submitted through Google.

Heating Care questions

What the plan is, what it is not, and how the included visit works

The answers below describe the plan as it actually operates. If anything is unclear before you apply, ask us first.

Talk to us about Heating Care

Is ComGas Heating Care insurance or breakdown cover?

No. It is a service and maintenance plan. It provides the annual boiler service, the Heating System Health Check and one office-hours repair visit of up to one hour in each plan period. It does not insure you against the cost of a breakdown, it does not include replacement parts, and there is no unlimited repair entitlement.

What does the included repair visit actually cover?

Attendance during normal ComGas office hours and up to one hour of engineer time to diagnose the fault, with the repair completed inside that hour where that is reasonably possible and no additional parts are needed. Parts, materials and any labour beyond the hour are chargeable, and we explain the cost before going ahead wherever it is practical to do so.

What happens if my boiler already has a fault when I apply?

The plan is not a route to a discounted repair for a fault you already have. We confirm eligibility at or after the first service and health check, anything found at that point is quoted separately, and the included repair visit applies to a new fault arising after eligibility has been confirmed.

What is the Heating System Health Check?

A practical visual and operational assessment of the accessible parts of your heating system, carried out while the engineer is on site for the boiler service. It covers items such as system pressure, visible pipework, obvious leaks, radiator and control operation and general condition. It is not a complete heating-system service and it does not test every component.

What is not included in the plan?

Replacement parts, components and materials; labour beyond the included repair attendance; more than one included visit in a plan period; out-of-hours and emergency attendance; a guaranteed same-day response or a guaranteed repair; replacement boilers and system upgrades; powerflushing; landlord Gas Safety Certificates; and the servicing of additional boilers or unrelated appliances.

Can I just book a one-off boiler service instead?

Yes. The Annual Boiler Service is a single payment for one domestic gas boiler and includes the same safety and combustion checks, the Heating System Health Check and a written service record. There is no obligation to take a plan.

Do I need a plan before you will attend a breakdown?

No. The Boiler & Heating Repair Visit is available on its own, whether or not you are on a plan.

What happens after I apply?

We contact you to confirm the boiler is eligible and to agree the arrangements. Nothing is charged and no plan begins at the point you submit the form.

Will Heating Care keep my boiler guarantee valid?

Most manufacturers, Vaillant included, require an annual service by a Gas Safe registered engineer, recorded in the boiler's logbook, for a guarantee to stay valid. Heating Care includes that annual service and a written service record. Check the conditions that apply to your own boiler, as requirements vary between manufacturers and models.

Start a conversation

Apply for ComGas Heating Care

Tell us where you are and a little about the boiler. We will confirm whether it is eligible and what happens next. Applying does not start a plan and nothing is charged at this point.

Call our team01252 214120 Email enquiriesinfo@comgas.uk

Enquiry

Apply for Heating Care

You’re requesting: ComGas Heating Care — £11.95 per month inc. VAT, £143.40 over 12 months

We use your details to answer this enquiry and arrange the work. Submitting the form does not create a plan or a payment; we confirm eligibility and the arrangements with you first.

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ComGas Heating Care Boiler Service Plan

The servicing you would book anyway, plus one engineer visit if something goes wrong.