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ComGas Services UK Ltd
FACILITIES MAINTENANCE AND PPM IN SURREY

Facilities maintenance, PPM and SLA support across Surrey

ComGas supports Surrey property owners, facilities managers and occupiers with planned preventative maintenance and building-services support from our Farnham base. We help turn asset information, statutory checks and recurring defects into a practical maintenance scope, with any service levels agreed around the site and contract requirements.

Gas Safe RegisteredOFTEC RegisteredREFCOM F-Gas CertifiedCHAS AccreditedConstructionline Approved
A practical, evidence-led approach

Building services planned around your premises

A facilities maintenance arrangement should make the condition and obligations of a building easier to manage, not create another layer of disconnected paperwork. ComGas can support commercial and managed properties with gas, heating and boilers, plumbing and pipework, mechanical services, electrical services, HVAC, air conditioning, BMS, plant rooms and water heaters. The work may be a one-off condition review, a planned maintenance schedule, a remedial package or a wider maintenance contract, subject to survey and agreed scope.

Planned preventative maintenance is most useful when it reflects the actual assets, operating hours, risk profile and access arrangements. HSE guidance on work equipment maintenance notes that maintenance prevents problems, corrects faults and helps ensure equipment remains safe to use. We can help organise planned visits, defect reporting and handover information; the client remains responsible for its statutory duties, risk assessments, responsible-person arrangements and decisions about business continuity.

Site context

Managing maintenance across Surrey estates

Surrey portfolios can include town-centre offices, schools, care settings, commercial kitchens, industrial units, workshops, warehouses and mixed-use property. A contract that works for an office may not suit a school boiler house or a production site with process dependencies. Before setting visit frequencies, identify the building use, occupancy, plant locations, critical assets, access restrictions, seasonal loads and any landlord or tenant boundaries. Where records are incomplete, a measured asset survey is a better basis for a schedule than a generic list of tasks.

Surrey County Council publishes local roadworks information, which is a useful reminder that access and delivery assumptions can change. Record gates, loading areas, parking, security, inductions, permits, roof access and out-of-hours arrangements for each site. For multi-site clients, keep this information with asset registers and contact details so an engineer is not sent to a site without the practical instructions needed to work safely.

HSE's Plan, Do, Check, Act approach is also useful when reviewing a maintenance contract. Agree how defects are classified, who authorises remedial work, how urgent safety issues are escalated, what evidence is returned and how the plan is reviewed after incidents, asset changes or changes in occupancy.

Capabilities

Facilities maintenance services for Surrey buildings

A good maintenance brief separates statutory or safety-critical tasks from condition-based recommendations and routine servicing. The following services can be combined around the assets and risk profile of each site.

PPM schedules and asset registers

Build recurring tasks around boilers, gas appliances, pumps, controls, water systems, ventilation, electrical equipment and other agreed assets, with clear locations and frequencies.

Learn more about PPM schedules and asset registers

Maintenance contracts and SLAs

Discuss a contract structure, reporting route and service levels that reflect the client's sites, priorities, access arrangements and engineer availability; fixed terms are not assumed.

Learn more about Maintenance contracts and SLAs
Planning and delivery

What to prepare before discussing PPM or an SLA

Share the information available; gaps can be identified during a survey. The aim is to make the proposed maintenance boundary, priorities and reporting expectations explicit.

Asset register and statutory records

Provide equipment lists, locations, makes, models, outputs, service dates, gas records, inspection certificates, F-gas information and outstanding defects. Mark assets that are excluded or landlord-controlled.

Risk and criticality

Identify systems whose failure affects life safety, vulnerable occupants, production, food service, hot water, temperature-sensitive areas or business continuity. Explain the consequence of a missed visit or failed asset.

Access and site rules

Confirm opening hours, security, inductions, parking, loading, roof and plant-room access, permits, asbestos information, working-at-height controls and the person authorised to isolate or reinstate equipment.

Planned shutdowns

List preferred maintenance windows, blackout periods, term dates, seasonal demand, tenant notifications and any requirement for temporary heating, hot water or staged isolation.

Defect and approval route

Set out who receives reports, how safety-critical defects are escalated, who can authorise quotations, purchase-order requirements, emergency contacts and whether photos or test results are required.

Reporting and handover

Agree visit sheets, asset status, test results, recommendations, completion dates, follow-up actions, compliance evidence, engineer notes and the format needed for the client's CAFM or estate records.

Premises and operations

Facilities maintenance for Surrey sectors

Healthcare and care

Use controlled access, continuity planning and clear records for buildings where residents, patients or clinical activity may be affected.

Learn more about Healthcare and care
Useful answers

Frequently asked questions

Need an answer for a specific site? Send us the address, building use and systems involved.

Contact ComGas
Can ComGas take over an existing PPM schedule?

Yes, subject to reviewing the assets, current tasks, records, access and competence requirements. A takeover should identify overdue work, open defects, excluded equipment and any gaps between the schedule and the installation actually present.

Do you provide guaranteed emergency attendance times?

No fixed arrival time or guaranteed availability should be assumed. Any emergency response or service level must be agreed against engineer availability, site requirements, access, competence and the contract terms.

What is the difference between PPM and reactive maintenance?

PPM is planned work intended to inspect, service or maintain assets before or between failures. Reactive work responds to a reported defect. A practical plan normally uses both, with reactive findings feeding back into asset condition and future tasks.

Can one contractor cover gas, plumbing and mechanical services?

ComGas is a building-services contractor with approved gas, plumbing, mechanical, electrical, HVAC and controls capabilities. The exact package depends on the assets, required competence, design responsibility and any specialist or statutory inspection needs.

How often should commercial equipment be serviced?

There is no single interval for every asset. Frequency depends on equipment, manufacturer information, use, risk, statutory requirements, environment, condition and the client's management system. The schedule should be documented and reviewed when circumstances change.

Can maintenance be arranged across several Surrey sites?

A multi-site plan can be discussed. Provide each site address, access rules, asset data, contacts, preferred windows and reporting requirements. Visits and any service levels remain subject to the agreed scope, route planning and engineer availability.

Planning, safety and local-context sources

Authoritative references used to inform this page. External sources do not imply endorsement of ComGas or prove project history.

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