Heating and boiler systems
Service or investigate boilers, pumps, controls, emitters and plant rooms with resident, patient, staff and continuity requirements built into the plan.
Learn more about Heating and boiler systems
HEALTHCARE AND CARE BUILDING SERVICES IN SURREY
Building services for healthcare and care settings in Surrey
ComGas supports healthcare providers, care homes and managed care buildings across Surrey from our Farnham base with heating, gas, plumbing, hot water, HVAC and planned maintenance capability. We plan around residents, patients, clinical or care routines, infection-control requirements, access and safe continuity of essential services.
Gas Safe RegisteredOFTEC RegisteredREFCOM F-Gas CertifiedCHAS AccreditedConstructionline Approved
A practical, evidence-led approach
Building services planned around your premises
Building-services work in a healthcare or care setting must be technically sound and operationally considerate. A boiler, hot-water system, ventilation arrangement, kitchen, washroom or plant-room defect can affect comfort, hygiene, safeguarding and the ability of staff to deliver care. ComGas can support surveys, servicing, repairs, replacement projects and planned maintenance for gas and heating systems, plumbing and pipework, mechanical services, HVAC, air conditioning, BMS and water heaters, subject to the building and the agreed scope.
NHS England's HTM 04-01 provides guidance on the legal requirements, design, maintenance and operation of hot and cold water systems in healthcare premises, including control of water-borne pathogens. Care and non-NHS settings have their own responsibilities and management arrangements, but the principle is clear: water, temperature, use, monitoring, records and competent maintenance need to be considered together. ComGas can carry out agreed technical work and return records; it does not replace the client's water-safety plan, risk assessment or responsible-person structure.
Site context
Planning care and healthcare work across Surrey
Surrey includes care homes, supported-living environments, GP and community facilities, dental and outpatient premises, hospitals, sheltered housing and mixed-use buildings. The engineering brief should identify occupied areas, resident or patient needs, clinical or treatment spaces, isolation rooms where relevant, kitchens, laundries, bathrooms, plant rooms and areas controlled by a landlord or healthcare organisation. A survey should record the service boundary and any systems that must remain live during the work.
Continuity planning is not limited to heating. Hot and cold water, sanitation, ventilation, cooling, kitchen services, lifts, access controls and alarms may all affect safe operation. Agree the acceptable shutdown, temporary facilities, communication route, infection-control or cleanliness controls, delivery path and escalation contact before work is scheduled. Do not assume that a normal out-of-hours visit is suitable if residents, patients, medicines or clinical activity are affected.
HSE guidance on legionella management highlights the need for risk assessment, control measures, monitoring and review in hot and cold water systems. For a Surrey site, asset age, dead legs, low-use outlets, storage arrangements, temperature regimes and previous monitoring records are relevant to the work brief. The provider's water-safety lead or responsible person should set the management requirements and approve any changes.
Capabilities
Healthcare and care building-services support
We can help define a safe, maintainable scope, but the operator's clinical, care, infection-control and water-safety requirements must be incorporated before work starts.
Hot-water and plumbing services
Support water heaters, storage, distribution pipework, valves, outlets, drainage and washroom services with access, temperature and record requirements considered.
Learn more about Hot-water and plumbing servicesWater-system maintenance
Coordinate agreed technical tasks around hot and cold water systems, records, monitoring points, safe isolation and the client's water-safety management plan.
Learn more about Water-system maintenanceHVAC, ventilation and cooling
Review ventilation, extract, air conditioning, filtration, controls and comfort issues in occupied or sensitive areas, subject to the site brief and competent scope.
Learn more about HVAC, ventilation and coolingGas and catering systems
Maintain or investigate commercial gas appliances, boilers and catering equipment with ventilation, interlocks, access and safe shutdown requirements identified.
Learn more about Gas and catering systemsPPM and maintenance reporting
Create recurring tasks and clear defect records for critical building-services assets, with handover information suitable for the operator's estates process.
Learn more about PPM and maintenance reporting
Planning and delivery
What to prepare before healthcare or care building-services work
Early information helps the engineering plan fit the operator's safety and care arrangements. Identify what cannot be interrupted, who approves isolation and what records must be returned.
Care and occupancy profile
Describe residents, patients, vulnerable users, clinical or treatment areas, sleeping rooms, communal areas, kitchen and laundry operations, and any temperature or access sensitivities.
Water-safety information
Provide the schematic, outlets, storage and calorifier details, temperature records, monitoring schedule, risk assessment, previous sampling or remedial information and the water-safety lead's requirements.
Asset and compliance records
List boilers, water heaters, pumps, ventilation, cooling, gas appliances, controls and plant-room assets. Include service sheets, certificates, defects, manuals, commissioning data and planned work already approved.
Access and infection-control controls
Confirm visitor procedures, PPE, clean or restricted areas, escorts, delivery route, parking, permits, asbestos information, dust/noise controls and the person responsible for site coordination.
Continuity and contingency
State acceptable shutdown windows and backup arrangements for heating, hot water, sanitation, ventilation, cooling and catering. Agree staged isolation, temporary equipment and the restart or verification process.
Handover and escalation
Agree who receives reports, how urgent defects are escalated, what test results and photos are required, how isolation is documented and what evidence is needed before affected areas return to service.
Premises and operations
Healthcare and care settings we support
Care homes
Plan heating, hot water, kitchens, bathrooms, ventilation and plant-room work around residents, routines, safeguarding and continuity of care.
Learn more about Care homesSupported living and sheltered housing
Coordinate occupied-building access, resident communication, landlord interfaces, communal services and safe isolation for essential plant.
Learn more about Supported living and sheltered housingHealthcare and clinical premises
Work from the operator's access, infection-control, water-safety and clinical-continuity requirements for plant, plumbing, HVAC and gas systems.
Learn more about Healthcare and clinical premisesCommunity and specialist care buildings
Support mixed-use sites with clear asset boundaries, planned maintenance, hot-water and heating resilience, and records for estates teams.
Learn more about Community and specialist care buildings
Useful answers
Frequently asked questions
Need an answer for a specific site? Send us the address, building use and systems involved.
Contact ComGasCan ComGas work in an occupied care home?
Potentially, subject to the operator's access, safeguarding, infection-control, noise, dust and isolation requirements. The affected rooms and services should be identified before attendance, and the operator must approve the working method and communication arrangements.
Can you manage legionella compliance for a care home?
ComGas can undertake agreed technical maintenance or provide relevant records. The care provider remains responsible for its risk assessment, control scheme, monitoring, responsible person and decisions about water safety. The scope should be aligned with that management system.
What information is needed to quote a hot-water project?
Provide the hot-water demand, occupancy, storage and calorifier details, temperatures, schematic, outlets, plant-room access, previous defects, available supply and acceptable shutdown. A survey may be required where duty or condition is uncertain.
Can heating or hot water be kept running during replacement work?
A staged method or temporary arrangement may be possible, but it depends on isolation points, equipment lead times, space, duty, access and safe commissioning. Continuity requirements should be stated at enquiry rather than assumed.
Do you work on healthcare ventilation systems?
ComGas can discuss HVAC, ventilation, air conditioning and controls within the equipment and competence available for the agreed project. Healthcare-specific performance, infection-control and clinical requirements must be defined by the operator and design or specialist advisers where applicable.
What handover records should a care operator request?
Agree them before work starts. Depending on the scope, they may include service sheets, test results, temperatures, commissioning information, updated asset data, photos, labels, manuals, defects and outstanding recommendations.
Planning, safety and local-context sources
Authoritative references used to inform this page. External sources do not imply endorsement of ComGas or prove project history.
- NHS England: HTM 04-01 Safe water in healthcare premisesNHS England guidance covering legal requirements, design, maintenance and operation of hot and cold water systems, including Legionella and Pseudomonas risk management.
- HSE: Legionnaires' disease — hot and cold water systemsHSE guidance on managing hot and cold water systems, temperature control and different considerations for larger buildings and healthcare premises.
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